This page explains what information we collect when you use our website or contact us, how we use it, and your rights. We respect your privacy. We don't sell your information. If you have questions, call us at (512) 881-4484 or email case@longhorn-law.com.
1. Introduction
The Longhorn Law Firm ("we," "our," "us") is a personal injury law firm with offices in San Antonio, Texas, and Albuquerque, New Mexico. This Privacy Policy explains how we collect, use, share, and protect information when you visit longhorn-law.com (the "Website") or contact us about a potential case.
By using our Website or submitting information to us, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Website.
2. Information We Collect
Information You Provide Directly
When you contact us through our forms, by phone, by email, or in person, you may provide:
- Identifying information — name, email address, phone number, mailing address
- Case-related information — facts about your incident, injuries, medical treatment, employment, insurance, and other case-relevant details
- Any documents you submit — police reports, medical records, photos, correspondence, and other materials you share with us
Information Collected Automatically
When you visit our Website, certain information is collected automatically:
- Device & browser information — IP address, browser type, operating system, device identifiers
- Usage data — pages visited, time spent on pages, links clicked, referring website
- Location data — approximate location based on IP address
- Cookies and similar technologies — see Section 5 below
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and evaluate whether we can help with your case
- Provide legal services to clients who hire us
- Communicate with you about your case, our services, and legal matters that may interest you
- Improve our Website, our services, and the user experience
- Analyze website traffic and usage patterns
- Comply with legal obligations, including court orders, subpoenas, and applicable laws
- Protect our rights, prevent fraud, and enforce our Terms of Service
4. When We Share Information
We do not sell your personal information. We share information only in limited circumstances:
- With your consent — when you authorize us to share information with specific third parties (e.g., medical providers, expert witnesses, courts, opposing parties in litigation)
- With service providers — companies that help us operate our practice (e-discovery platforms, case management software, IT support, communications tools) under appropriate confidentiality obligations
- With co-counsel or referral attorneys — when we work with other attorneys on your case (always with your knowledge)
- For legal compliance — when required by law, court order, subpoena, or to protect our rights or the safety of others
- In business transactions — in the unlikely event of a firm merger, acquisition, or transfer, your information may be transferred subject to this Privacy Policy
Information you share with us in the context of seeking legal representation is also protected by the attorney-client privilege and the duty of confidentiality under Texas and New Mexico legal ethics rules — regardless of whether you ultimately hire us.
5. Cookies & Tracking Technologies
Our Website uses cookies and similar technologies to recognize you, remember preferences, analyze traffic, and improve functionality. The categories of cookies we may use include:
- Essential cookies — required for the Website to function (form submission, security)
- Analytics cookies — help us understand how visitors use the Website (typically via Google Analytics)
- Functional cookies — remember preferences such as language
- Advertising cookies — track visits across websites for advertising purposes (if applicable)
You can manage cookies through your browser settings. Disabling cookies may affect Website functionality.
6. Third-Party Services
Our Website may incorporate third-party services, including:
- Google Analytics — for website traffic analysis
- Google Maps — for office location and directions
- Form processing services — for handling contact form submissions
- Call tracking services — to attribute phone calls to advertising sources
- Social media platforms — when you interact with our social media presence
Each third-party service has its own privacy policy. We encourage you to review them. We are not responsible for the privacy practices of third-party services.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. These include encryption in transit (HTTPS), access controls, secure file storage, and confidentiality obligations for our team and vendors.
However, no system is completely secure. We cannot guarantee absolute security. If you have particular concerns about transmitting sensitive information, please contact us by phone instead.
8. Data Retention
We retain personal information for as long as necessary to:
- Provide legal services to current clients
- Maintain client files in accordance with state bar requirements (typically 5 years or more after case closure)
- Comply with our legal, accounting, and regulatory obligations
- Resolve disputes and enforce our agreements
Inquiry information from people who don't become clients is retained for a shorter period, typically not longer than is reasonably necessary to respond and follow up.
9. Your Rights & Choices
Depending on your state of residence, you may have certain rights regarding your personal information, including:
- Right to access — request information about what we collect and how we use it
- Right to correct — request correction of inaccurate information
- Right to delete — request deletion of personal information (subject to legal and ethical retention requirements)
- Right to opt out — opt out of marketing communications (we don't sell information, so there's nothing to opt out of in that respect)
To exercise these rights, contact us using the information in Section 12.
10. Children's Privacy
Our Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can address it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we'll update the "Last Updated" date at the top of this page. Material changes will be communicated through our Website. Your continued use of the Website after updates indicates your acceptance.
12. Contact Us
Questions about this Privacy Policy or our information practices? Contact us:
- Phone: (512) 881-4484
- Email: case@longhorn-law.com
- Mail (San Antonio): The Longhorn Law Firm, c/o The Law Office of Jonathan Perez, 10 Dominion Drive, Building 2, Suite 2204, San Antonio, TX 78257
- Mail (Albuquerque): The Longhorn Law Firm, 1209 Mountain Road PL NE, Suite #11849, Albuquerque, NM 87110